Privacy Policy

Last Updated: August 20, 2025

1. Information We Collect

We collect information that you provide directly to us, such as when you create an account, place an order, or contact us for support. This may include:

  • Contact information (name, email address, phone number)
  • Billing and shipping information
  • 3D model files and design specifications
  • Communication preferences

We also automatically collect certain information when you visit our website, such as your IP address, browser type, and device information.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer support and respond to your inquiries
  • Improve our products and services
  • Send you important account-related updates
  • Personalize your experience on our website
  • Detect and prevent fraud

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of your personal information
  • Request deletion of your personal information
  • Object to or restrict processing of your personal information
  • Request transfer of your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

5. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@cre8tivdesign.com
Phone: (413) 366-1688